[vc_row][vc_column width=”1/2″][woodmart_title woodmart_css_id=”608709512f960″ title=”JAMALPURI FAQs” title_width=”100″][vc_tta_accordion][vc_tta_section title=”How does the site work?” tab_id=”1619460019439-b092e473-bc53″][vc_column_text text_larger=”no”]You can browse the site or use our search engine to find your desired products. Then you need to choose which product you need and you need to click on place order. You let us know your name, telephone number and some information like your address and when you want to receive the order. Then our representative will deliver your product to our given address.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Why should we buy from you when I have a store nearby?” tab_id=”1619460019457-38c09ee9-234a”][vc_column_text text_larger=”no”]Well it’s up to you but we are ensuring the product quality and you are getting the product setting at home.[/vc_column_text][/vc_tta_section][vc_tta_section title=”How are you sourcing your products?” tab_id=”1619460167760-4eb26e90-ed42″][vc_column_text text_larger=”no”]We have deals with whole-sellers, manufacturers, and importers.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Do you accept telephone orders?” tab_id=”1619460223579-35d690d4-bc3f”][vc_column_text text_larger=”no”]Yes, we do. You can either call us or send us an SMS anytime at your preferred time around the clock 24/7 and 365 days a year.[/vc_column_text][/vc_tta_section][vc_tta_section title=”When will I get my order?” tab_id=”1619460278972-e5cb227a-5a24″][vc_column_text text_larger=”no”]Well, your delivery times depend on your location.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Insider Dhaka:” tab_id=”1619460321649-d38107af-7ead”][vc_column_text text_larger=”no”]Usually, we deliver across Dhaka City by 2-3 Days after placing your order. In unusual cases it can take up to 2 to 3 working days or more in that case we will update by email ([email protected]) or we will massage on your given phone number(+8801886785354).

Note: If an order is placed after 5 pm, it will usually be dispatched the next day. And If an order place on public holidays we dispatch the product on the next work day.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Outside Dhaka:” tab_id=”1619460425088-31ab65e0-86d8″][vc_column_text text_larger=”no”]We deliver almost all the cities in Bangladesh. We will currier your product in your given location. Most national orders are delivered in 3 to 5 business days. In usual cases, it can take more time but you don’t need to worry we will keep you posted from time to time to give the best possible schedule time to deliver the item.

Note: If an order is placed after 5 pm, it will usually be dispatched the next day. And If an order place on public holidays we dispatch the product on the next work day.[/vc_column_text][/vc_tta_section][vc_tta_section title=”How will I know if my order has been dispatched?” tab_id=”1619460487549-e04d942f-aabb”][vc_column_text text_larger=”no”]After confirming your placement, we will send you a massage. Generally, we keep our all clients posted about their package to avoid any delay to deliver the items.[/vc_column_text][/vc_tta_section][vc_tta_section title=”What are your delivery hours?” tab_id=”1619460603401-91884b4e-2dab”][vc_column_text text_larger=”no”]We don’t have any fixed delivery hours but if you suggest much time we will try to deliver you at that time.[/vc_column_text][/vc_tta_section][vc_tta_section title=”How much do deliveries cost?” tab_id=”1619460643152-b2674f01-6ff4″][vc_column_text text_larger=”no”]We provide free delivery inside Dhaka and for outside Dhaka, we Charge tk. 130-150. The amount varies depends on your location.[/vc_column_text][/vc_tta_section][vc_tta_section title=”How can I contact you?” tab_id=”1619460703456-452a18a1-732e”][vc_column_text text_larger=”no”]You can always call[/vc_column_text][/vc_tta_section][vc_tta_section title=”How do I know when my order is here?” tab_id=”1619460746189-efce4da6-e77a”][vc_column_text text_larger=”no”]Our representative will call you as soon as they are at your house to let you know about your delivery.[/vc_column_text][/vc_tta_section][vc_tta_section title=”What do I do if I’ve placed an order and need to change my delivery details?” tab_id=”1619460779704-1ea1bedf-a211″][vc_column_text text_larger=”no”]Give us a call on ………… But if you order outside Dhaka and your order is dispatched unfortunately we will not be able to help you.[/vc_column_text][/vc_tta_section][vc_tta_section title=”I’ve made a mistake; can I change or cancel my order?” tab_id=”1619460815838-fecddda6-3cde”][vc_column_text text_larger=”no”]If you’ve accidentally placed an order or made a mistake while ordering, please give us a call within the shortest possible time [not later than 12 hours] and one of our team members will try to assist you.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Can I cancel an order after I’ve paid?” tab_id=”1619460866977-f3463e18-40c4″][vc_column_text text_larger=”no”]Yes, you can. You just need to inform us or call us at.

If your order has already been sent you may need to wait for it to arrive and then either you can request the courier guy or let us know we will advise what to do. If the item got delivered please get in touch so that we can process it as a return, if the item is delivered then you will have to bear the return shipping charge.[/vc_column_text][/vc_tta_section][vc_tta_section title=”PAYMENTS” tab_id=”1619460910765-2429d430-6a3f”][vc_column_text text_larger=”no”]We are working to accept all possible kind of Payment option which is in vogue.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Do you accept Cash on delivery?” tab_id=”1619460946438-a7c897a0-9d37″][vc_column_text text_larger=”no”]Yes, we do. If your location is inside Dhaka, you can use the method “cash on delivery “. But if your location is outside Dhaka you will have to use an online payment method.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Do you accept payment on pick up?” tab_id=”1619460989617-1a6c2910-a4bd”][vc_column_text text_larger=”no”]Yes, absolutely we accept.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Which currencies can I pay in?” tab_id=”1619461031054-5e9113e3-4fb7″][vc_column_text text_larger=”no”]Well, we accept taka which is Bangladeshi currency.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Which payment types do you accept?” tab_id=”1619461063431-d454292b-f63f”][vc_column_text text_larger=”no”]You can pay for your order using bKash, rocket, Online Bank transfer, Cash or Delivery, Condition Delivery, Credit Cards, Debit Cards.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Can I pay in monthly installments?” tab_id=”1619461098686-ce8411f6-6937″][vc_column_text text_larger=”no”]Unfortunately, no! we are unable to enable this feature but in near future.[/vc_column_text][/vc_tta_section][vc_tta_section title=”PACKAGING” tab_id=”1619461127914-e0137305-d90e”][vc_column_text text_larger=”no”]After placing an order you’re the safety of your product is our responsibility.[/vc_column_text][/vc_tta_section][vc_tta_section title=”How is my order packaged?” tab_id=”1619461169926-b584b810-551d”][vc_column_text text_larger=”no”]We deliver across Dhaka city and nationwide we use specially designed bags as the packaging with proper safety so that all the items got delivered in one piece.[/vc_column_text][/vc_tta_section][/vc_tta_accordion][/vc_column][vc_column width=”1/2″][woodmart_title style=”simple” woodmart_css_id=”6087047b73bdb” title=”SHIPPING & DELIVERIES” title_width=”100″][vc_tta_accordion][vc_tta_section title=”Dhaka City:” tab_id=”1619461382455-e1f90e18-0e9f”][vc_column_text text_larger=”no”]We deliver across Dhaka city mostly in 2-3 days. We try to deliver free inside Dhaka city.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Nationwide” tab_id=”1619461382482-b86d3c43-13f3″][vc_column_text text_larger=”no”]We work with SA Poribahan or Sundorban Courier or other preferred couriers to deliver orders nationwide. We try to deliver our product within 3-5 days.[/vc_column_text][/vc_tta_section][vc_tta_section title=”How do I track my order?” tab_id=”1619461502405-77055816-6813″][vc_column_text text_larger=”no”]We’ll send you a message when your order has been confirmed and dispatched from our warehouse. Besides, you can visit your account to track your order online.[/vc_column_text][/vc_tta_section][vc_tta_section title=”SECURITY” tab_id=”1619461541916-74013341-faa8″][vc_column_text text_larger=”no”]Your security is our first concern.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Is ordering on BDSHOP.com secure?” tab_id=”1619461575968-b041c54e-f7a8″][vc_column_text text_larger=”no”]Yes, it is. We are working hard to make your online shopping experience memorable and enjoyable. You are 100% safe here. We never compromise with security.[/vc_column_text][/vc_tta_section][vc_tta_section title=”What is Your Warranty Policy?” tab_id=”1619461626921-71efecb7-5aca”][vc_column_text text_larger=”no”]Yes, we have a warranty on some products. Your safety is our first concern.[/vc_column_text][/vc_tta_section][/vc_tta_accordion][vc_row_inner][vc_column_inner][vc_empty_space height=”80px” woodmart_hide_large=”0″ woodmart_hide_medium=”0″ woodmart_hide_small=”0″ woodmart_hide_extra_small=”0″][/vc_column_inner][/vc_row_inner][woodmart_title woodmart_css_id=”6087065163655″ title=”RETURNS & REFUNDS” title_width=”100″][vc_tta_accordion][vc_tta_section title=”What is your Returns Policy?” tab_id=”1619461726842-b80daa33-41e8″][vc_column_text text_larger=”no”]Well, we really hope that you’re happy with your purchase every time. We offer 3 days return policy. 3 days easy return policy for most items, however specific return periods may apply for certain types of items, while certain items are not returnable unless there is a problem with their quality. Returns should be made within 3 working days of receiving the items in original, undamaged packaging. In most cases, original and undamaged packaging refers to the manufacturer’s packaging that the product was delivered to you. An item being returned should also be returned with any accessories, manuals, and items that may have been bundled with the item.

If the product being returned is not in a fully re-saleable condition, or the packaging is damaged, or accessories, manuals, or bundled items may be missing, we reserve the right to refuse a refund on the item or deduct up to 70% of the original selling price from the refund amount.[/vc_column_text][/vc_tta_section][vc_tta_section title=”What you should do if have a problem with your product?” tab_id=”1619461726874-3c6077db-7c99″][vc_column_text text_larger=”no”]If you experience a problem with your product inside the first 3 days of purchase, you have informed us and we will check the product then we will replace or refund the product. But the time is only 3 days.

Once you’ve received a confirmation from us please package your product carefully and ship it out to the address provided to you via email. Please note that you will have to bear the both-way shipping charge.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Should I tip the delivery representative?” tab_id=”1619461826109-e7f6ac4a-25d4″][vc_column_text text_larger=”no”]Tips are not required.[/vc_column_text][/vc_tta_section][/vc_tta_accordion][/vc_column][/vc_row]